This Privacy Policy explains how information provided through the Appliance Repair Esquimalt website may be collected, used and handled when you browse the website, contact us or submit an appliance repair request.
When you contact us or submit a service request, you may provide information needed to respond to your enquiry or arrange appliance repair.
This may include your name, phone number, email address and service address.
This may include appliance type, brand, model, symptoms, error codes and repair details.
Information may include requested dates, preferred times and details related to an existing appointment.
Website systems may automatically receive technical information such as IP address, browser type, device information and access date or time.
Contact information may be used to respond when you ask a question or request appliance service.
Appliance, address and appointment information may be used to understand and coordinate the requested service.
Information may be used when responding to questions about an appointment, completed repair or warranty-related request.
Technical data may be used to maintain website functionality, security and general website performance.
Reasonable administrative and technical measures may be used to help protect personal information from unauthorized access, use or disclosure.
Information may be used or made available where reasonably necessary to process, coordinate or complete a requested service.
Information may be disclosed where required by applicable law or a valid legal process.
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected and for applicable business or legal requirements.
You may contact us if you have questions about personal information you previously provided or believe information should be corrected.
Contact us if you have a question about how information submitted through this website is being handled.
This Privacy Policy may be updated when website practices or applicable requirements change. The current version will be published on this page.
Send the appliance type, problem and your Esquimalt service address.
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